Account

Account and Data Deletion

This page explains which data is deleted and how Savepond handles an account-deletion request.

Effective date: 2026-05-18

How to request deletion

During the beta period, submit an account-deletion request through the support information in Settings or by email to [email protected].
Including the account used to sign in, the reason for the request, and a contact method that can be verified will help us process the request more quickly.
Savepond currently uses a manual process in which the operator verifies the requester and account instead of providing an automated deletion button.

The Supabase Auth account and user-specific links, tags, collections, collection_links, and user_preferences records in the Savepond database are included in the deletion scope.
Link titles, sources, notes, tags, statuses, favorites, collection descriptions, public collection slugs, and sharing URLs become inaccessible when the account data is deleted.
Savepond cannot delete original accounts or content that already exists on external services such as Google, Kakao, or YouTube.

We process a verified request as quickly as reasonably possible and use a target of up to 30 days during the beta period.
After deletion is complete, previous links, notes, tags, collections, and public sharing URLs cannot be restored.
Signing in again with the same Google or Kakao account may start a new account state.

Records required by law or needed for security-incident response, abuse investigations, or dispute handling may be retained on a limited basis.
Minimum operational records such as the reported collection slug, affected link, and handling history may be retained to process rights-infringement reports, respond to suspected illegal content, or enforce repeat-infringer restrictions.
Records covered by a retention exception are used only for legal obligations and operational-risk response, not for the original service-use purpose.

Send account and data deletion requests to [email protected].
Include the email address used to sign in, the reason for the deletion request, and a contact method that can be used to verify your identity.
Until automated deletion is available, the operator will review the request and explain the deletion scope and retention exceptions before processing it.