SUPPORT
Contact
Review the guidance below, then email us with the information we need. Opening this page never launches your email app automatically.
What can we help with?
Using Savepond
Tell us about issues with saving, organizing, searching, or using collections.
Account and data deletion
Include your signup email and the scope you want deleted so we can explain the identity check.
Privacy
Ask about access, correction, processing, or retention of personal information.
Rights infringement and other reports
Include the public collection URL, the reason for your report, and any details we can verify.
Include these details
- The email used to sign up, or the address where you want a reply
- The page URL and the time the issue occurred
- Steps to reproduce, visible error details, and the action you need
Do not send passwords, authentication codes, payment details, or other sensitive information. For a public collection report, include its URL and the reason you believe it infringes rights.
Support email
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